Commercial Zebra Blinds
On time. Every time. The commercial zebra blinds your install dates depend on.
1,257 active dealers across Malaysia and Singapore already specify zebra blinds through New Way. Manual, Aqara, and Lutron. Same install method on all three.
New Way ships commercial zebra blinds on best-in-class lead times across Malaysia and Singapore. Three product lines: Standard manual at entry tier, Aqara motorised at mid-range, Lutron motorised at ultra-premium. Your team installs all three the same way.
Sheer, light-filtering, and blackout fabrics from Phifer, Hunter Douglas, Copaco, Mermet, and Lutron Fabrics. A 5-year warranty across fabrics, mechanism, motor, and workmanship. 1-hour quote turnaround during office hours. The install date you wrote on the quote is the install date you hand over.
Trusted, Loved And Installed By
Win premium projects at full price
High-end zebra blinds that justify your fee and protect your margin.
Win premium projects at full price
High-end zebra blinds that justify your fee and protect your margin.
Specify fabrics commercial clients can't get from a cross-border online seller
Specify from Phifer, Hunter Douglas, Copaco, Mermet, and Lutron Fabrics. 300+ colors and 50+ designs across three tiers: sheer, light-filtering, blackout.
Grade 8 colour fastness, the highest rating, versus the Grade 4.5 typical of cheap imports.
Your portfolio carries names the architect already trusts.
Defend your price with three lines on one spec sheet
Standard manual at entry tier. Aqara motorised at mid-range. Lutron motorised at ultra-premium.
One chassis, three price points your client can choose between.
All from one manufacturer your installer can fit the same way.
Carry a 5-year warranty into every proposal
A documented 5-year warranty across fabrics, mechanism, motor, and workmanship. Plain-language coverage your client can read on the quote.
Less negotiation pressure. Fewer free alterations. A value story you can hand over with the bill of materials.
On-time installs, zero callbacks
From first measure to final levelling, every step supports a smooth handover.
On-time installs, zero callbacks
From first measure to final levelling, every step supports a smooth handover.
Plan confidently with clear ETAs and stock visibility
You get realistic lead-time windows, milestone alerts, and real-time stock checks by fabric and width. Quotes become firmer. Install dates hold. Fewer last-minute surprises, fewer apology calls to your client.
Ship once, fit once, finish once
Accurate measurements, a simple bill of materials builder, and site-photo uploads help you specify correctly the first time. Pack-out checklists for brackets, end caps, and accessories keep orders complete. Standard install sequences and commissioning checklists guide crews through mount type, band alignment, and test cycles. You finish in one visit instead of returning to fix avoidable issues.
Stop field failures before they start
On the Aqara and Lutron motorised lines, Intelligent Hembar Alignment holds grouped commercial banks within 0.125 in (3 mm) bottom-bar accuracy.
Fabric-to-span matching, weighted bottom bars, and full-cycle testing close the “last inch” gaps on every line.
Handling and packaging rules protect delicate fabrics in transit. Field failures drop. Handovers feel calm.
Specify smart zebra blinds with confidence
Smart-ready systems that integrate cleanly and perform reliably.
Specify smart zebra blinds with confidence
Smart-ready systems that integrate cleanly and perform reliably.
Choose the right motor the first time
Span-and-weight tables map directly to tube and motor torque, with clear guidance for battery, low-voltage, and mains options. The motorised lines run at 35 dBA maximum, measured 3 ft (1 m) from the motor. Quiet enough for a boardroom conversation or a director’s office at night. You quote with certainty and deliver motion that feels smooth and controlled.
Offer smart control without the guesswork
Preconfigured packages show which motors work with Lutron and Aqara. Scene ideas, pairing steps, and commissioning checklists guide you from quote to handover. Clients enjoy seamless control from day one. You avoid post-install troubleshooting.
Aqara Zebra runs Apple HomeKit (via the Aqara hub), Google Home, and Amazon Alexa. Lutron Zebra runs the Lutron control ecosystem, plus HomeKit, Google Home, and Alexa with the right motor option.
Sell the payoff, not just the hardware
Scene presets turn motors into outcomes the client can feel.
Morning glare in a boardroom. Afternoon privacy in a director’s office. Calm evening light in the lounge.
Demo two presets in the meeting. The upsell answers itself.
Support that protects your reputation and margins
A partner who helps you win work, deliver smoothly, and grow with less stress.
Support that protects your reputation and margins
A partner who helps you win work, deliver smoothly, and grow with less stress.
Reliable help before, during, and after install
You get quick answers through scheduled response windows and a WhatsApp hotline for on-site questions. Quick-reference spec sheets and clear escalation paths keep installers supported when it matters most. Teams report “saved installs” when real-time guidance turns a potential problem into a smooth handover.
1-hour quote turnaround during office hours.
Tight QC and clear coverage that build trust
QC pass-out checks, install playbooks, and plain-language claims steps reduce uncertainty for everyone. Plain-language warranty scopes for fabrics, mechanisms, motors, and workmanship build confidence with end clients. Less than 0.5% batch-to-batch deviation, 3x tighter than Hunter Douglas requires. You protect your name, avoid unnecessary giveaways, and sleep better at night.
Win bigger jobs with strong margins, less stress
Predictable installs free capacity. Capacity wins bigger projects.
Bigger projects move you out of the price-fight tier and into the recommended-by-name tier.
New Way’s motorised business grew 148% year-on-year as dealers traded up.
Product Specifications
Fabric & Materials
Fabric tiers
Sheer, light-filtering, blackout
Named fabric supplier brands
Phifer, Hunter Douglas, Copaco, Mermet, Lutron Fabrics
Colors and designs
300+ colors, 50+ designs
Colour fastness
Grade 8 (highest rating; cheap imports typically Grade 4.5)
Batch-to-batch deviation
Less than 0.5% (3x tighter than Hunter Douglas requires)
Mechanical & Hardware
Operation types
Manual beaded chain (Standard); motorised (Aqara, Lutron)
Mounting
Inside, outside, pocket
Drive side
Left or right
Roll direction
Regular or reverse
Fascia
Open headrail; cassette upgrade
Hardware finishes
White, gray, bronze, black
Dimensions & Install Limits
Standard widths (motorised Aqara and Lutron)
17.5 in (444.5 mm) to 8 ft (2.438 m)
WIDR option (motorised)
Up to 12 ft (3.657 m)
Manual Standard-line widths
Confirm per opening (verification flag F2 pending manufacturing team)
Bottom-bar accuracy (motorised, grouped banks)
Within 0.125 in (3 mm) via Intelligent Hembar Alignment
Smart Systems & Motorisation
Motor noise (motorised lines)
35 dBA maximum, measured 3 ft (1 m)
Voice assistants
Amazon Alexa, Apple HomeKit, Google Home
Smart-home ecosystems (Aqara line)
HomeKit via Aqara hub, Google Home, Alexa
Smart-home ecosystems (Lutron line)
Lutron control ecosystem (Caseta, RadioRA 3, HomeWorks), plus HomeKit, Google Home, Alexa with the right motor
Standalone capacity
100 devices, 100 zones, with power-failure programming retention
Warranty
5 years across fabrics, mechanism, motor, and workmanship
Specifications
Complete Technical Specifications for Commercial Zebra Blinds Solutions
How are New Way commercial zebra blinds installed, and what ships in the install kit?
New Way commercial zebra blinds install with one method across all three lines (Standard manual, Aqara motorised, Lutron motorised), using the same chassis, the same bracket families, and the same install sequence as of 2026. The install kit ships with bracket sets matched to the chosen mount type, end caps, a weighted hem bar, the fabric pre-attached to the tube, and the drive components for the specified line. Single-visit handovers are the operational standard when the BOM is correct at order time.
Dealers fitting commercial multi-window banks where every install crew should follow the same procedure regardless of which zebra line the client picked.
Mount type and drive side.
Choose inside, outside, or pocket mount at order time, and specify left or right drive side per opening. Mount type is fixed at fabrication, so confirm at quote, not at site. Drive side is the side from which the chain (Standard line) or the motor power lead (Aqara, Lutron) is accessed.
Bracket and mounting hardware.
Bracket sets ship matched to the mount type: wall, ceiling, jamb, or recessed. Bracket selection sets the depth tolerance and the load path, which affect long-term wear in tight recess installs. The install playbook calls out the bracket type per opening, and pack-out checklists confirm parts completeness before the crate leaves the facility.
Hem bar, fabric, and tube.
Each shade ships with a weighted bottom bar sized to the fabric and drop, the dual-layer woven polyester fabric attached to the tube, and the tube matched to the span. Bottom-bar weighting holds the drop straight on long runs, which is the prerequisite for the 0.125 in (3 mm) bottom-bar alignment on grouped motorised banks.
Drive components by line.
Standard line ships with a continuous-loop beaded chain and the safety device required by law on chain loops. Aqara line ships with the motor, the Aqara hub (specify at order), and documented HomeKit, Google Home, and Alexa integration paths. Lutron line ships with the motor and the Lutron control ecosystem hardware specified at order (Caseta, RadioRA 3, or HomeWorks).
Single-visit handover.
Standard install sequences and commissioning checklists guide crews through mount type, band alignment, and test cycles. Accurate measurements, a simple bill of materials at order time, and pack-out checklists for brackets, end caps, and accessories let the team finish in one visit instead of returning to fix avoidable issues.
What does the 5-year warranty cover on commercial zebra blinds, and how do they hold up over time?
New Way commercial zebra blinds carry a 5-year warranty across fabrics, mechanism, motor, and workmanship, with the same coverage period applied to Standard manual, Aqara motorised, and Lutron motorised lines as of 2026. Warranty terms ship with the quote so the client and specifier can read the scope before signing. Long-run fabric durability is anchored in Grade 8 colour fastness and less than 0.5% batch-to-batch deviation across runs.
Commercial specifiers and dealers who need a single-supplier warranty position they can show in the proposal without footnotes.
Warranty scope, all three lines.
The 5-year warranty covers the fabric, the mechanism (chain on Standard, motor on Aqara and Lutron), the motor on the motorised lines, and workmanship. Standard Zebra Shades, Aqara Zebra, and Lutron Zebra share the same coverage period. Warranty terms vary by market and configuration; the current Malaysia and Singapore terms ship with the dealer catalog on request.
Fabric colour-fastness and batch consistency.
Fabrics are sourced from Phifer, Hunter Douglas, Copaco, Mermet, and Lutron Fabrics, rated at Grade 8 colour fastness (highest rating on the standard scale, versus the Grade 4.5 typical of cheap imports). Batch-to-batch deviation runs at less than 0.5%, 3x tighter than Hunter Douglas requires. This prevents the "almost matching" issue when a client adds shades in a later phase of the fitout.
Care and maintenance over the warranty period.
A light vacuum or a damp cloth keeps fabrics presentable between routine cleans. The dual-layer woven polyester is dust-resistant and easy-clean, which suits hospitality, F&B, and office fitouts where staff change shades on a maintenance schedule. Care guidance ships with the order documentation.
Service support during the warranty period.
Plain-language warranty terms travel with the quote, the order confirmation, and the install handover. The WhatsApp dealer-desk channel and the 24-hour email response window keep service questions on a clear path. The less-than-0.5% batch deviation also reduces the most common "warranty edge" claim across multi-window banks (perceived colour drift across openings).
Public-access commercial use.
For commercial installs with public-access spaces (hospitality lobbies, F&B, healthcare waiting areas, education), confirm fabric and motor configuration at quote time so the warranty wraps the full commercial use case. The motorised Aqara and Lutron lines are the documented path for fully cord-free configurations under the warranty.
How do New Way commercial zebra blinds meet safety and quality standards for commercial use?
New Way commercial zebra blinds meet child-safety requirements through configuration: the Standard manual line uses a continuous-loop chain with the safety device required by law on chain loops, and the Aqara and Lutron motorised lines are fully cord-free as of 2026. Fabric quality holds at Grade 8 colour fastness and less than 0.5% batch-to-batch deviation. Per-SKU fabric performance claims (UV stabilisation, fire rating, antimicrobial finish) are confirmed against the Fabric & Materials database before publish, listed in the spec table
Commercial fitouts with public-access exposure (hospitality lobbies, F&B, healthcare waiting areas, education) where the dealer must show the spec-grade safety position on the quote.
Child-safety position by line.
The Standard manual line uses a continuous-loop chain with the safety device required by law on chain loops, which suits commercial spaces with controlled access (back-of-house offices, staff-only meeting rooms). For commercial spaces with public access, specify the Aqara or Lutron motorised lines, which are fully cord-free.
Fabric performance certifications, current state.
Specific fabric-level performance claims (UV stabilisation, fire rating, antimicrobial finish) are documented per named fabric SKU in the Fabric & Materials database, not at the line level. For tenders that require these claims, request the per-SKU certifications at quote, and New Way confirms the exact list against the database before fabrication.
Colour-fastness and batch consistency.
Grade 8 colour fastness on the standard scale is the highest rating, versus Grade 4.5 typical of cheap imports. Batch-to-batch deviation runs at less than 0.5%, 3x tighter than Hunter Douglas requires. This is the citable proof point on long commercial runs where openings are added in later phases.
Motor noise and acoustic fit.
The motorised Aqara and Lutron lines run at 35 dBA maximum, measured 3 ft (1 m) from the motor. This holds quiet operation in boardrooms, director's offices, and hospitality lounges where conversations continue through the motor cycle.
Bottom-bar accuracy on grouped commercial banks.
Intelligent Hembar Alignment on the motorised Aqara and Lutron lines holds grouped bottom bars within 0.125 in (3 mm) position accuracy on programmed open, close, and preset positions. Fabric-to-span matching, weighted bottom bars, correct tube sizing, and pre-install tensioning prevent the "down to close" gap that shows up on multi-window banks.
How does New Way support dealers across a commercial zebra project from quote to handover?
New Way runs a 1,257-active-dealer network across Malaysia and Singapore as of 2026, supported by 1-hour quote turnarounds during office hours, real-time stock visibility, milestone alerts, and a dedicated WhatsApp dealer-desk line per account. Standard install playbooks and commissioning checklists guide crews through each line. The 33-year operating history, Lutron-approved-since-2022 status, and 80,000 sq ft Eco Business Park V facility anchor the supply-chain confidence dealers need to commit to a tender date.
Curtain dealers and field sales teams running multi-window commercial zebra tenders where every hour of quote turnaround moves the bid forward.
Quote turnaround.
1-hour quote turnaround during office hours when the dealer sends width, drop, mount type, and fabric code via WhatsApp. For tight commercial deadlines, including the line (Standard, Aqara, Lutron) and order quantity at the first message skips the back-and-forth.
Stock visibility and milestone alerts.
Realistic lead-time windows, milestone alerts, and real-time stock checks by fabric and width ride alongside every order. Stock is held for core fabrics in the dealer catalog and confirmed at quote; out-of-stock fabrics surface alternative options before the deposit so the install date holds.
Dealer-portal features.
The dealer portal includes stock visibility, ETA alerts, BOM building, and site-photo uploads. Curated swatch sets and sample kits are available with the dealer catalog. Bilingual assets cover Malaysia and Singapore-market workflows.
Service channels during install.
Dedicated WhatsApp and phone access per dealer covers urgent on-site questions during the install. Quick-reference spec sheets and clear escalation paths keep installers supported. The same channels carry warranty and service questions after handover.
Supply-chain anchors behind the dealer commitment.
New Way operates from an 80,000 sq ft facility in Eco Business Park V (Puncak Alam), with a team of 70 to 80. The company is in its 33rd year (founded 1993), pivoted fully to intelligent shading in 2018, opened a Singapore entity in 2025, and is a Lutron-approved fabricator since 2022 and an authorised Aqara fabricator. These anchors back the dealer's commitment when a specifier pushes on supply reliability.
New Way commercial zebra blinds install with one method across all three lines (Standard manual, Aqara motorised, Lutron motorised), using the same chassis, the same bracket families, and the same install sequence as of 2026. The install kit ships with bracket sets matched to the chosen mount type, end caps, a weighted hem bar, the fabric pre-attached to the tube, and the drive components for the specified line. Single-visit handovers are the operational standard when the BOM is correct at order time.
Dealers fitting commercial multi-window banks where every install crew should follow the same procedure regardless of which zebra line the client picked.
Mount type and drive side.
Choose inside, outside, or pocket mount at order time, and specify left or right drive side per opening. Mount type is fixed at fabrication, so confirm at quote, not at site. Drive side is the side from which the chain (Standard line) or the motor power lead (Aqara, Lutron) is accessed.
Bracket and mounting hardware.
Bracket sets ship matched to the mount type: wall, ceiling, jamb, or recessed. Bracket selection sets the depth tolerance and the load path, which affect long-term wear in tight recess installs. The install playbook calls out the bracket type per opening, and pack-out checklists confirm parts completeness before the crate leaves the facility.
Hem bar, fabric, and tube.
Each shade ships with a weighted bottom bar sized to the fabric and drop, the dual-layer woven polyester fabric attached to the tube, and the tube matched to the span. Bottom-bar weighting holds the drop straight on long runs, which is the prerequisite for the 0.125 in (3 mm) bottom-bar alignment on grouped motorised banks.
Drive components by line.
Standard line ships with a continuous-loop beaded chain and the safety device required by law on chain loops. Aqara line ships with the motor, the Aqara hub (specify at order), and documented HomeKit, Google Home, and Alexa integration paths. Lutron line ships with the motor and the Lutron control ecosystem hardware specified at order (Caseta, RadioRA 3, or HomeWorks).
Single-visit handover.
Standard install sequences and commissioning checklists guide crews through mount type, band alignment, and test cycles. Accurate measurements, a simple bill of materials at order time, and pack-out checklists for brackets, end caps, and accessories let the team finish in one visit instead of returning to fix avoidable issues.
New Way commercial zebra blinds carry a 5-year warranty across fabrics, mechanism, motor, and workmanship, with the same coverage period applied to Standard manual, Aqara motorised, and Lutron motorised lines as of 2026. Warranty terms ship with the quote so the client and specifier can read the scope before signing. Long-run fabric durability is anchored in Grade 8 colour fastness and less than 0.5% batch-to-batch deviation across runs.
Commercial specifiers and dealers who need a single-supplier warranty position they can show in the proposal without footnotes.
Warranty scope, all three lines.
The 5-year warranty covers the fabric, the mechanism (chain on Standard, motor on Aqara and Lutron), the motor on the motorised lines, and workmanship. Standard Zebra Shades, Aqara Zebra, and Lutron Zebra share the same coverage period. Warranty terms vary by market and configuration; the current Malaysia and Singapore terms ship with the dealer catalog on request.
Fabric colour-fastness and batch consistency.
Fabrics are sourced from Phifer, Hunter Douglas, Copaco, Mermet, and Lutron Fabrics, rated at Grade 8 colour fastness (highest rating on the standard scale, versus the Grade 4.5 typical of cheap imports). Batch-to-batch deviation runs at less than 0.5%, 3x tighter than Hunter Douglas requires. This prevents the "almost matching" issue when a client adds shades in a later phase of the fitout.
Care and maintenance over the warranty period.
A light vacuum or a damp cloth keeps fabrics presentable between routine cleans. The dual-layer woven polyester is dust-resistant and easy-clean, which suits hospitality, F&B, and office fitouts where staff change shades on a maintenance schedule. Care guidance ships with the order documentation.
Service support during the warranty period.
Plain-language warranty terms travel with the quote, the order confirmation, and the install handover. The WhatsApp dealer-desk channel and the 24-hour email response window keep service questions on a clear path. The less-than-0.5% batch deviation also reduces the most common "warranty edge" claim across multi-window banks (perceived colour drift across openings).
Public-access commercial use.
For commercial installs with public-access spaces (hospitality lobbies, F&B, healthcare waiting areas, education), confirm fabric and motor configuration at quote time so the warranty wraps the full commercial use case. The motorised Aqara and Lutron lines are the documented path for fully cord-free configurations under the warranty.
New Way commercial zebra blinds meet child-safety requirements through configuration: the Standard manual line uses a continuous-loop chain with the safety device required by law on chain loops, and the Aqara and Lutron motorised lines are fully cord-free as of 2026. Fabric quality holds at Grade 8 colour fastness and less than 0.5% batch-to-batch deviation. Per-SKU fabric performance claims (UV stabilisation, fire rating, antimicrobial finish) are confirmed against the Fabric & Materials database before publish, listed in the spec table
Commercial fitouts with public-access exposure (hospitality lobbies, F&B, healthcare waiting areas, education) where the dealer must show the spec-grade safety position on the quote.
Child-safety position by line.
The Standard manual line uses a continuous-loop chain with the safety device required by law on chain loops, which suits commercial spaces with controlled access (back-of-house offices, staff-only meeting rooms). For commercial spaces with public access, specify the Aqara or Lutron motorised lines, which are fully cord-free.
Fabric performance certifications, current state.
Specific fabric-level performance claims (UV stabilisation, fire rating, antimicrobial finish) are documented per named fabric SKU in the Fabric & Materials database, not at the line level. For tenders that require these claims, request the per-SKU certifications at quote, and New Way confirms the exact list against the database before fabrication.
Colour-fastness and batch consistency.
Grade 8 colour fastness on the standard scale is the highest rating, versus Grade 4.5 typical of cheap imports. Batch-to-batch deviation runs at less than 0.5%, 3x tighter than Hunter Douglas requires. This is the citable proof point on long commercial runs where openings are added in later phases.
Motor noise and acoustic fit.
The motorised Aqara and Lutron lines run at 35 dBA maximum, measured 3 ft (1 m) from the motor. This holds quiet operation in boardrooms, director's offices, and hospitality lounges where conversations continue through the motor cycle.
Bottom-bar accuracy on grouped commercial banks.
Intelligent Hembar Alignment on the motorised Aqara and Lutron lines holds grouped bottom bars within 0.125 in (3 mm) position accuracy on programmed open, close, and preset positions. Fabric-to-span matching, weighted bottom bars, correct tube sizing, and pre-install tensioning prevent the "down to close" gap that shows up on multi-window banks.
New Way runs a 1,257-active-dealer network across Malaysia and Singapore as of 2026, supported by 1-hour quote turnarounds during office hours, real-time stock visibility, milestone alerts, and a dedicated WhatsApp dealer-desk line per account. Standard install playbooks and commissioning checklists guide crews through each line. The 33-year operating history, Lutron-approved-since-2022 status, and 80,000 sq ft Eco Business Park V facility anchor the supply-chain confidence dealers need to commit to a tender date.
Curtain dealers and field sales teams running multi-window commercial zebra tenders where every hour of quote turnaround moves the bid forward.
Quote turnaround.
1-hour quote turnaround during office hours when the dealer sends width, drop, mount type, and fabric code via WhatsApp. For tight commercial deadlines, including the line (Standard, Aqara, Lutron) and order quantity at the first message skips the back-and-forth.
Stock visibility and milestone alerts.
Realistic lead-time windows, milestone alerts, and real-time stock checks by fabric and width ride alongside every order. Stock is held for core fabrics in the dealer catalog and confirmed at quote; out-of-stock fabrics surface alternative options before the deposit so the install date holds.
Dealer-portal features.
The dealer portal includes stock visibility, ETA alerts, BOM building, and site-photo uploads. Curated swatch sets and sample kits are available with the dealer catalog. Bilingual assets cover Malaysia and Singapore-market workflows.
Service channels during install.
Dedicated WhatsApp and phone access per dealer covers urgent on-site questions during the install. Quick-reference spec sheets and clear escalation paths keep installers supported. The same channels carry warranty and service questions after handover.
Supply-chain anchors behind the dealer commitment.
New Way operates from an 80,000 sq ft facility in Eco Business Park V (Puncak Alam), with a team of 70 to 80. The company is in its 33rd year (founded 1993), pivoted fully to intelligent shading in 2018, opened a Singapore entity in 2025, and is a Lutron-approved fabricator since 2022 and an authorised Aqara fabricator. These anchors back the dealer's commitment when a specifier pushes on supply reliability.
How It Works
A simple three-step process designed to guide you from inspiration to installation, with expert support at every stage.
From first message to first order in days.
Three steps. Sales calls within one business day. Most dealers start quoting in the same week the account opens.
1. Request Pricing and Catalogue
Fill the form below. Sales calls within one business day. The physical catalogue ships to your address.
2. Open your Dealer Account
Send your business registration and supporting documents. We verify and set up the account, usually within 2 to 3 working days.
3. Start Quoting and Ordering
Dealer pricing, fabric library access, and a direct WhatsApp line to the dealer desk. Most dealers quote their first project in the same week.
Authorized Fabricator for Renson, Aqara, Lutron
New Way is the licensed Renson Fixscreen fabricator and installer for Malaysia and Singapore, a Lutron-approved fabricator since 2022, and an Aqara partner. The Standard Cable-Guided line on this page is the entry rung of the New Way outdoor ladder. For hospitality references and hurricane wind class, route to Renson Fixscreen.
Trust, Reach & Recognition
Founded 1993. Pivoted fully to intelligent shading in 2018. Singapore entity since 2025.
Malaysia and Singapore network with WhatsApp hotline and 1-hour quote turnaround.
Lutron (approved 2022), Aqara, and Renson authorised. Kepta is New Way's in-house motor and shading line.
Frequently Asked Questions
Pre-Sales
When should I specify zebra blinds for a commercial project vs roller shades?
New Way zebra blinds suit light-commercial fitouts where one window has to switch between daylight and privacy across the day: boardrooms with screens, director’s offices, F&B daylight rooms, suite living areas, and hospitality lounges. The alternating sheer and opaque bands deliver three usable states (open, glare-cut day filtering, in-between privacy, full privacy) on one fabric. For continuous facade-scale commercial work, large coupled drives, or true architectural blackout, route to roller shades with side channels (Lutron Sivoia QS for premium commercial). For commercial outdoor and weather-side openings, route to Renson Fixscreen. Zebra is a vertical-format light-control answer, not a facade-coverage system.
What is the difference between Standard, Aqara, and Lutron zebra lines?
New Way zebra blinds run on three lines using the same chassis logic. Standard Zebra is the entry-tier manual line: beaded chain operation, three fabric tiers (sheer, light-filtering, blackout), no smart-home control. Aqara Zebra is the mid-range motorised line: Apple HomeKit (via the Aqara hub), Google Home, and Amazon Alexa integration, 35 dBA quiet operation, schedules and scenes. Lutron Zebra is the ultra-premium motorised line: full Lutron control ecosystem, premium fabrics, Intelligent Hembar Alignment within 0.125 in (3 mm) accuracy for grouped commercial banks. All three share named fabric supplier brands (Phifer, Hunter Douglas, Copaco, Mermet, Lutron Fabrics) and the 5-year warranty.
Are zebra blinds suitable for boutique hospitality and F&B fitouts?
New Way zebra blinds suit boutique hospitality (hotel suite living areas, executive lounges, F&B daylight rooms) where the brief is layered light control plus a contemporary look. The in-between privacy state filters glare without darkening the room, which works for daylight-priority F&B and lobby-adjacent spaces. Motorised lines run on schedules, so morning open, midday glare-cut, and evening privacy happen without staff intervention. For hotel guestrooms requiring true architectural blackout (top, side, and sill light seals), route to roller shades with side channels (Lutron Sivoia QS and Palladiom). Zebra fits the daylight rooms, not the sleep rooms.
Specifications
What is the maximum width and drop you can fabricate?
New Way zebra blinds run 17.5 in (444.5 mm) to 8 ft (2.438 m) standard widths on the motorised Aqara and Lutron lines, with up to 12 ft (3.657 m) available on the WIDR option. Manual Standard-line ceilings are confirmed per opening because the manual chassis spec is not yet documented at the same depth as the motorised lines. Drop is confirmed by fabric weight and tube diameter, with matching bottom bar weight to keep the drop straight. For openings beyond 12 ft (3.657 m) or continuous facades, route to roller shades with coupled drives. Send width, drop, and target line, and the sales team confirms feasibility.
Performance
How does New Way keep multi-window zebra banks aligned in a commercial install?
New Way zebra blinds use Intelligent Hembar Alignment on the motorised Aqara and Lutron lines, holding grouped bottom bars within 0.125 in (3 mm) position accuracy on programmed open, close, and preset positions. Fabric-to-span matching, weighted bottom bars, correct tube sizing, and pre-install tensioning prevent the “down to close” gap that shows up on multi-window banks. Pre-shipment QC pack-out checklists cover parts completeness and full-cycle testing before the shade leaves the facility. On site, the install sequence aligns drive sides and runs commissioning checklists to lock the alignment. Less than 0.5% batch-to-batch fabric deviation prevents the “almost matching” issue across banks.
Smart Integration
Which smart-home and smart-building systems do New Way zebra blinds integrate with?
New Way zebra blinds integrate with Apple HomeKit, Google Home, and Amazon Alexa across both motorised lines. Aqara Zebra connects through the Aqara hub for HomeKit, with native Google Home and Alexa support. Lutron Zebra connects through the Lutron control ecosystem (Caseta, RadioRA 3, HomeWorks), with HomeKit, Google Home, and Alexa available with the right motor option. Schedules, scenes, and grouped-bank routines run on either line. 100 devices and 100 zones standalone capacity, with power-failure programming retention. Specify the smart-home or smart-building system at quote time so the right motor and hub are matched. Tuya is not a documented integration path on the Aqara or Lutron zebra motorised lines as of 2026; for projects that require Tuya at the openings, route to New Way commercial roller blinds (Somfy and Kepta motorised lines).
Safety
Are New Way zebra blinds child-safe and cord-free for commercial spaces with public access?
New Way zebra blinds meet child-safety requirements through configuration. The Standard manual line uses a continuous-loop chain with the safety device required by law on chain loops, suitable for commercial spaces with controlled access. For commercial spaces with public access (hospitality lobbies, healthcare waiting areas, education), specify the Aqara or Lutron motorised lines, which are fully cord-free. Both motorised lines run at 35 dBA maximum, measured 3 ft (1 m) from the motor, which holds quiet operation in meeting and lounge spaces. Cordless and motorised safety is the documented upgrade path on the zebra format; route to the motorised lines whenever public access is in scope.
Warranty
What warranty does New Way provide on commercial zebra blinds?
New Way zebra blinds carry a 5-year warranty covering fabrics, mechanism, motor, and workmanship. Plain-language scope: the warranty terms travel with the quote so the client and specifier can read them before signing. Coverage applies across the Standard manual, Aqara motorised, and Lutron motorised lines, with the same time period on each. Warranty terms vary by market and configuration; the latest Malaysia and Singapore terms are sent with the dealer catalog on request. For commercial installs with public-access spaces (hospitality lobbies, F&B), confirm fabric and motor configuration at quote to ensure the warranty wraps the full commercial use case.
What measurements does New Way need to quote and fabricate zebra blinds for a commercial project?
New Way needs five inputs to quote commercial zebra blinds: mount type (inside, outside, pocket), clear opening width per window, clear opening drop per window, drive-side preference (left or right), and one site photo per window where the opening is complex. For multi-window banks, mark each window in sequence and note any pillars or returns. Include the smart-home or smart-building system if motorisation is in scope (Aqara hub, Lutron control ecosystem). A WhatsApp message with width, drop, mount type, and a photo turns around a quote in 1 hour during office hours. For tight commercial deadlines, include the fabric code, finish, and order quantity to skip the back-and-forth.
What is the lead time on commercial zebra blind orders?
New Way zebra blinds ship on a tighter lead time than typical industry turnarounds, scoped by fabric stock, line (Standard, Aqara, Lutron), and order size. Quote turnaround is 1 hour during office hours when the dealer sends width, drop, mount type, and fabric code via WhatsApp. Stock is held for core fabrics in the dealer catalog and confirmed at quote; out-of-stock fabrics surface alternative options before the deposit. Milestone alerts ride alongside the order so the dealer can hold the install date and the end client’s expectations. Dedicated WhatsApp and phone access per dealer covers urgent on-site questions during the install.
Dealer
How does a curtain dealer access the New Way commercial zebra blind catalogue and become a dealer?
Curtain dealers access the New Way commercial zebra blind catalogue by submitting the dealer enquiry form below. The sales team responds within 1 working day to set up the dealer account and share the paperwork checklist for Malaysia or Singapore. Most dealers can start quoting and ordering once account verification completes. Required: a registered business profile and basic company details; supporting documents may be requested for full verification. Curated swatch sets and sample kits are available with the dealer catalog. The dealer portal includes stock visibility, ETA alerts, BOM building, and site-photo uploads. New Way runs a 1,257-active-dealer network across Malaysia and Singapore.
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