Roller Blinds
Roller shades made for your home, manual or motorised, specified at the moment that matters.
You are mid-renovation. The carpentry is locked. The lighting is done. Your shading is the last decision before the ceiling closes, and it is the one your contractor cannot redo cheaply later. We measure it, install it, and stand behind it, on the schedule your ID actually keeps.
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Manual on one window. Motorised on the next.
Some windows want a chain. Others want a schedule. The New Way Standard Roller line covers both, with the same fabric library, the same 5-year warranty, and the same measured-and-installed promise. Specify manual today, add a motor on a future window, never refabricate the shade. Choose room by room, not platform by platform.
Manual on one window. Motorised on the next.
Some windows want a chain. Others want a schedule. The New Way Standard Roller line covers both, with the same fabric library, the same 5-year warranty, and the same measured-and-installed promise. Specify manual today, add a motor on a future window, never refabricate the shade. Choose room by room, not platform by platform.
Manual.
Chain or cordless spring. Child-safe by default. The dealer-favourite workhorse. Best for bedrooms, living rooms, and studies that want simple, reliable control.
Motorised.
Battery, hardwired, or solar trickle. Schedules, scenes, and a 35 dBA quiet motor. Best for nurseries, primary bedrooms, and the rooms your routine actually depends on.
Manual is the default, not the downgrade.
Manual is the default, not the downgrade. Chain or cordless spring, fabricated to the same standard as our Lutron tier, with the full New Way fabric library and the 5-year warranty. The blackout build (side channels, top back cover, sill angles) bolts on if you need true darkness without an app or a hub.
Manual is the default, not the downgrade.
Manual is the default, not the downgrade. Chain or cordless spring, fabricated to the same standard as our Lutron tier, with the full New Way fabric library and the 5-year warranty. The blackout build (side channels, top back cover, sill angles) bolts on if you need true darkness without an app or a hub.
Chain operation.
Aluminium or PVC bead chain, tensioned to last. Smooth on every pull, year after year.
Cordless spring.
Child-safe by removing the chain entirely. The cleanest choice for nurseries and play rooms.
Upgrade to a motor later.
We size the tube and bracket today to carry the motor tomorrow. Add the battery motor at retrofit without refabricating the shade.
Same warranty, same fabric range.
Standard Roller is a line, not a tier. The 5-year New Way warranty covers every configuration.
Motorised for the rooms your routine depends on.
Motorised is for the rooms where your routine cannot afford a forgotten window. Bedrooms, nurseries, the wall of glass that turns into an oven by 3pm. Battery, hardwired, or solar trickle. The motor moves the bottom bar at 91.4 mm per second and stops within 3 mm of its programmed position, so the room hits the same look every time.
Motorised for the rooms your routine depends on.
Motorised is for the rooms where your routine cannot afford a forgotten window. Bedrooms, nurseries, the wall of glass that turns into an oven by 3pm. Battery, hardwired, or solar trickle. The motor moves the bottom bar at 91.4 mm per second and stops within 3 mm of its programmed position, so the room hits the same look every time.
True blackout build.
Top back cover, side channels (1.5 in, 2.5 in, or 3.5 in), and sill angles together. Specified at measurement, not bolted on after.
35 dBA quiet motor.
Measured 3 ft from the drive. Quiet enough to leave a sleeping toddler alone.
Dual layer for one window.
Sheer for daytime softness. Blackout for sleep. Both on the same window, both motorised.
Big glass, clean finish.
Up to 6.0 m wide, 12.0 m tall, with bottom-bar alignment held within 3 mm across coupled panels.
The fabric you live with does most of the work.
The shade you live with is mostly fabric. Get the fabric right and the rest is hardware. Five families across the New Way library: blackout, dim-out, sunscreen, light-filtering, and sheer. GREENGUARD, OEKO-TEX, and REACH certified, with PVC-free and low-VOC options across the range. Same library across manual and motorised, same dye-lot discipline across reorders.
The fabric you live with does most of the work.
The shade you live with is mostly fabric. Get the fabric right and the rest is hardware. Five families across the New Way library: blackout, dim-out, sunscreen, light-filtering, and sheer. GREENGUARD, OEKO-TEX, and REACH certified, with PVC-free and low-VOC options across the range. Same library across manual and motorised, same dye-lot discipline across reorders.
Concealed cassettes.
The hardware disappears into the ceiling line. Powder-coated brackets in colours that match.
Slim weighted hem bar.
Tailored edge, not a chunky bar. Aligned within 3 mm on coupled panels.
Heat-cut, optionally bound edges.
Resists curl in tropical humidity. Stays crisp after the first monsoon.
One fabric library.
Living room sheer, bedroom blackout, study dim-out, all from the same range, same dye batch, ordered together.
Three jobs. One shade. Done right for tropical Malaysia.
Roller shades earn their place in tropical Malaysia three ways: light, privacy, and heat. Sunscreen fabrics cut glare on the screen without darkening the room. Dual-roller setups give you a sheer-by-day, blackout-by-night switch on a single window. Light-reflective weaves drop perceived heat on west-facing glass, reducing the load on your air-con.
Three jobs. One shade. Done right for tropical Malaysia.
Roller shades earn their place in tropical Malaysia three ways: light, privacy, and heat. Sunscreen fabrics cut glare on the screen without darkening the room. Dual-roller setups give you a sheer-by-day, blackout-by-night switch on a single window. Light-reflective weaves drop perceived heat on west-facing glass, reducing the load on your air-con.
Glare control on the screen.
Tighter openness, low-gloss yarns. Comfortable to work in for an afternoon, no eye strain.
Privacy without darkness.
Sheer outside, blackout inside, both motorised. Match the moment, not the window.
UV protection for the interior.
Up to 99% UV blocked depending on fabric. Your timber floor and your sofa fade slower.
Cooler glass, lighter HVAC load.
Documented up to 30% cooling savings on commercial fitouts. Residential gains depend on orientation and fabric choice.
Custom-fabricated to your windows, not pulled off a shelf.
Roller shades are custom-fabricated to your windows, not pulled off a shelf. We measure your reveal, your obstructions, and your sightlines before the bracket goes near a screw. Five tube sizes cover up to 6.0 m wide and 12.0 m tall, with the right tube selected for the span.
Custom-fabricated to your windows, not pulled off a shelf.
Roller shades are custom-fabricated to your windows, not pulled off a shelf. We measure your reveal, your obstructions, and your sightlines before the bracket goes near a screw. Five tube sizes cover up to 6.0 m wide and 12.0 m tall, with the right tube selected for the span.
Reveal-fix or face-fix.
Reveal-fix maximises view. Face-fix is required for the true blackout build, because side channels need clearance.
Multi-bay alignment within 3 mm.
Coupled drives keep bottom bars matched across a continuous facade.
Service-friendly fascia.
Removable, so a motor swap in year 7 does not damage the ceiling.
Right tube for the span.
42 mm for under 3.2 m wide. 90 mm for the wall of glass at 6.0 m wide.
Honest answers about HomeKit, Alexa, and Google.
Most smart-shade pages promise native HomeKit. The honest answer for our motor lineup: Google Home and Alexa run directly through the motor's bridge. Apple HomeKit runs through the Aqara hub. Once the bridge is in, Siri, Google, and Alexa fire the same scenes without app overlaps.
Honest answers about HomeKit, Alexa, and Google.
Most smart-shade pages promise native HomeKit. The honest answer for our motor lineup: Google Home and Alexa run directly through the motor's bridge. Apple HomeKit runs through the Aqara hub. Once the bridge is in, Siri, Google, and Alexa fire the same scenes without app overlaps.
HomeKit through the Aqara hub.
No native HomeKit on this tier. We bridge cleanly, and we set up the hub at install.
Direct Alexa and Google.
Voice control, schedules, scenes, sunrise and sunset triggers.
Schedules that protect routines.
Nap windows close at 1 pm. Bedroom blackout fires at 9 pm. Wake-up opens at 7 am. Set once, forget about it.
Certified fabrication on supported motor brands.
Authorized for Somfy, Lutron, Kepta, and Aqara, so the system is built to brand standards, not improvised.
Specifications you can show your architect.
Materials and fabric engineering
Product
New Way Standard Roller (manual or motorised)
Fabric families
Blackout, dim-out, sunscreen, light-filtering, sheer. GREENGUARD, OEKO-TEX, REACH certified. PVC-free and low-VOC options.
Blackout build components
Top back cover, side channels, and sill angles, specified together for true blackout.
Side channel sizes
1.5 in (38 mm), 2.5 in (64 mm), 3.5 in (89 mm). Aluminium extrusion with internal pile.
Sill angle
Aluminium extrusion that closes the gap between hembar and sill.
Dual configuration
2 layers on 1 window, typically sheer plus blackout.
Mechanical and hardware specs
Tube diameters
42 mm, 52 mm, 70 mm, 80 mm, 90 mm
Max motorised width by tube
42 mm: 3.2 m. 52 mm: 3.6 m. 70 mm: 4.5 m. 90 mm: 6.0 m.
Coupled shade capacity
Up to 6 panels powered by a single motor
Minimum gap between coupled panels
1.5 in (38 mm)
Control types
Manual chain (aluminium or PVC bead), cordless spring, battery motor
Hembar options
Exposed, sealed, architectural
Mounting
Reveal-fix (inside), face-fix (outside), cassette
Dimensional and installation limits
Maximum supported width
Up to 6.0 m, tube-dependent
Maximum supported height
Up to 12.0 m, configuration-dependent
Nominal bracket-to-fabric light gap
0.75 in (19 mm) symmetrical install
Blackout install requirement
Side channels plus top back cover plus sill angles, specified together
Smart systems and motorisation (motorised only)
Ecosystems
Google Home (direct), Alexa (direct), Apple HomeKit (via Aqara hub bridge, not native)
Motor torque (indoor)
Up to 6 Nm
Motor torque (outdoor)
Up to 20 Nm
Operational noise
35 dBA or lower at 3 ft (1 m) from motor
Bottom bar speed
3.6 in/s (91.4 mm/s)
Positioning accuracy
Within 0.125 in (3 mm) of programmed positions
Multi-blind alignment
Within 0.125 in (3 mm) when stopped or moving
Certified fabricator
Somfy, Lutron, Kepta, Aqara
Specifications
Complete Technical Specifications for Roller Blinds Solutions
What materials are Roller Blinds made from?
Fabric families (blackout, dim-out, sheer)
Roller Blinds are offered in blackout (opaque), dim-out (approximately 1–3% openness), and sheer (approximately 5–10% openness) fabrics, so you can match privacy and daylight needs room by room; best for homeowners who want flexible light management without sacrificing design.
Hardware composition
Roller Blinds use powder-coated aluminum brackets/cassettes with slim weighted bottom bars to maintain clean sightlines and durable daily performance; better for minimalist interiors because concealed hardware keeps windows visually calm.
Edge stability and finish
Roller Blinds feature heat-cut edges with optional edge binding to minimize curling and wrinkling over time, delivering a tailored, designer-grade finish; ideal for design professionals who specify premium aesthetics.
Safety-first controls
Roller Blinds are available in cordless and motorized child-safe configurations to remove dangling chains and improve compliance in family homes; best for households prioritizing safety and clean design.
How do Roller Blinds perform for light, privacy, and energy?
Blackout performance
Roller Blinds with blackout fabrics and optional side channels can achieve near-total darkening suitable for bedrooms and media rooms, outperforming curtains for light sealing because guided edges minimize side glow; best for users who need hotel-level nighttime darkness.
Daytime privacy + view
Roller Blinds with sheer fabrics provide daytime privacy while preserving outward visibility, better for living rooms because the openness factor diffuses silhouettes without creating a closed-off feel; ideal for reading and social spaces.
UV protection
Roller Blinds with UV-conscious fabrics help reduce exposure that fades flooring and furniture, offering a practical defense against sun damage in glass-heavy rooms; best for homeowners protecting finishes over time.
Thermal comfort
Roller Blinds with light-reflective weaves or thermal backing can lower perceived heat on sunny orientations, making rooms feel cooler without fully blacking out daylight; better for energy-conscious buyers who want reduced reliance on HVAC.
Which smart platforms are Roller Blinds compatible with?
Ecosystem integrations
Roller Blinds are compatible with Google Home, Amazon Alexa, and Apple HomeKit via Lutron-ready motors/bridges, providing unified scenes and voice control; better for tech-savvy homeowners who want reliable automation across devices.
Scene and scheduling control
Roller Blinds support grouped control, sunrise/sunset scheduling, and mode presets (e.g., “Workday,” “Evening,” “Movie Night”), so your home feels tailored to daily routines; best for families who value set-and-forget convenience.
Power options
Roller Blinds are available with long-life lithium-ion batteries, discreet hardwiring, or solar trickle options to fit retrofit and new-build scenarios; better for renovations because battery or solar avoids invasive wiring.
Quiet operation profile
Roller Blinds’ motorized systems are engineered for low-noise movement suited to nurseries and home offices, helping maintain a serene environment; best for buyers who prioritize acoustics alongside design.
What sizes and mounting options do Roller Blinds support?
Custom sizing
Roller Blinds are custom-fabricated to your exact window measurements to minimize light gaps and scraping, supporting single panes and multi-panel spans; better for premium projects because precision fit elevates both look and blackout performance.
Mounting methods
Roller Blinds offer surface-mount, recess/concealed mount (Blindspace-ready), and side-channel options to achieve the clean architectural finish designers expect; best for modern interiors seeking a built-in aesthetic.
Multi-blind alignment
Roller Blinds can be installed with coordinated bottoms and tight center gaps across bays, maintaining even sightlines in wall-of-glass installations; better for living rooms with multiple panels where consistency matters.
Service access in concealed systems
Roller Blinds can include removable fascia or access panels to enable future servicing without millwork damage; best for long-term ownership where maintenance access prevents costly rework.
Are Roller Blinds safe, certified, and easy to maintain?
Child safety
Roller Blinds in cordless and motorized configurations help eliminate chain hazards, supporting modern child-safety best practices in family homes; better for parents who want safety without visual clutter.
Material health options
Roller Blinds are available in PVC-free and low-VOC fabric selections, helping designers meet indoor air quality and sustainability goals; best for eco-conscious projects and sensitive environments.
Fire-rating availability
Roller Blinds can be specified with fire-rated fabrics where local codes require higher compliance, reducing approval risk for regulated spaces; better for design professionals working in stringent projects.
Care guidance
Roller Blinds are designed for simplified maintenance, typically requiring a soft cloth dusting or light vacuuming on low setting to keep fabrics fresh; best for busy households seeking low-upkeep window treatments.
What warranty and after-sales support come with Roller Blinds?
Warranty coverage
Roller Blinds are backed by a 5-year warranty that supports long-term confidence in materials and mechanisms, providing risk mitigation for premium buyers; better for homeowners who value dependable coverage.
Professional installation
Roller Blinds can be professionally surveyed and installed to ensure millimeter-accurate fit and clean finishes, reducing the risk of improper installation and rework; best for buyers who want “right the first time.”
Service responsiveness
Roller Blinds include access to dedicated support for commissioning, adjustments, and spare parts, helping minimize downtime if maintenance is needed; better for families and property managers who require timely assistance.
Lead-time coordination
Roller Blinds offer clear lead-time communication and coordination with trades (AV, electrical, millwork), keeping schedules predictable in new builds and renovations; best for design teams managing multi-trade timelines.
Fabric families (blackout, dim-out, sheer)
Roller Blinds are offered in blackout (opaque), dim-out (approximately 1–3% openness), and sheer (approximately 5–10% openness) fabrics, so you can match privacy and daylight needs room by room; best for homeowners who want flexible light management without sacrificing design.
Hardware composition
Roller Blinds use powder-coated aluminum brackets/cassettes with slim weighted bottom bars to maintain clean sightlines and durable daily performance; better for minimalist interiors because concealed hardware keeps windows visually calm.
Edge stability and finish
Roller Blinds feature heat-cut edges with optional edge binding to minimize curling and wrinkling over time, delivering a tailored, designer-grade finish; ideal for design professionals who specify premium aesthetics.
Safety-first controls
Roller Blinds are available in cordless and motorized child-safe configurations to remove dangling chains and improve compliance in family homes; best for households prioritizing safety and clean design.
Blackout performance
Roller Blinds with blackout fabrics and optional side channels can achieve near-total darkening suitable for bedrooms and media rooms, outperforming curtains for light sealing because guided edges minimize side glow; best for users who need hotel-level nighttime darkness.
Daytime privacy + view
Roller Blinds with sheer fabrics provide daytime privacy while preserving outward visibility, better for living rooms because the openness factor diffuses silhouettes without creating a closed-off feel; ideal for reading and social spaces.
UV protection
Roller Blinds with UV-conscious fabrics help reduce exposure that fades flooring and furniture, offering a practical defense against sun damage in glass-heavy rooms; best for homeowners protecting finishes over time.
Thermal comfort
Roller Blinds with light-reflective weaves or thermal backing can lower perceived heat on sunny orientations, making rooms feel cooler without fully blacking out daylight; better for energy-conscious buyers who want reduced reliance on HVAC.
Ecosystem integrations
Roller Blinds are compatible with Google Home, Amazon Alexa, and Apple HomeKit via Lutron-ready motors/bridges, providing unified scenes and voice control; better for tech-savvy homeowners who want reliable automation across devices.
Scene and scheduling control
Roller Blinds support grouped control, sunrise/sunset scheduling, and mode presets (e.g., “Workday,” “Evening,” “Movie Night”), so your home feels tailored to daily routines; best for families who value set-and-forget convenience.
Power options
Roller Blinds are available with long-life lithium-ion batteries, discreet hardwiring, or solar trickle options to fit retrofit and new-build scenarios; better for renovations because battery or solar avoids invasive wiring.
Quiet operation profile
Roller Blinds’ motorized systems are engineered for low-noise movement suited to nurseries and home offices, helping maintain a serene environment; best for buyers who prioritize acoustics alongside design.
Custom sizing
Roller Blinds are custom-fabricated to your exact window measurements to minimize light gaps and scraping, supporting single panes and multi-panel spans; better for premium projects because precision fit elevates both look and blackout performance.
Mounting methods
Roller Blinds offer surface-mount, recess/concealed mount (Blindspace-ready), and side-channel options to achieve the clean architectural finish designers expect; best for modern interiors seeking a built-in aesthetic.
Multi-blind alignment
Roller Blinds can be installed with coordinated bottoms and tight center gaps across bays, maintaining even sightlines in wall-of-glass installations; better for living rooms with multiple panels where consistency matters.
Service access in concealed systems
Roller Blinds can include removable fascia or access panels to enable future servicing without millwork damage; best for long-term ownership where maintenance access prevents costly rework.
Child safety
Roller Blinds in cordless and motorized configurations help eliminate chain hazards, supporting modern child-safety best practices in family homes; better for parents who want safety without visual clutter.
Material health options
Roller Blinds are available in PVC-free and low-VOC fabric selections, helping designers meet indoor air quality and sustainability goals; best for eco-conscious projects and sensitive environments.
Fire-rating availability
Roller Blinds can be specified with fire-rated fabrics where local codes require higher compliance, reducing approval risk for regulated spaces; better for design professionals working in stringent projects.
Care guidance
Roller Blinds are designed for simplified maintenance, typically requiring a soft cloth dusting or light vacuuming on low setting to keep fabrics fresh; best for busy households seeking low-upkeep window treatments.
Warranty coverage
Roller Blinds are backed by a 5-year warranty that supports long-term confidence in materials and mechanisms, providing risk mitigation for premium buyers; better for homeowners who value dependable coverage.
Professional installation
Roller Blinds can be professionally surveyed and installed to ensure millimeter-accurate fit and clean finishes, reducing the risk of improper installation and rework; best for buyers who want “right the first time.”
Service responsiveness
Roller Blinds include access to dedicated support for commissioning, adjustments, and spare parts, helping minimize downtime if maintenance is needed; better for families and property managers who require timely assistance.
Lead-time coordination
Roller Blinds offer clear lead-time communication and coordination with trades (AV, electrical, millwork), keeping schedules predictable in new builds and renovations; best for design teams managing multi-trade timelines.
Authorized Fabricator for Renson, Aqara, Lutron
New Way is the licensed Renson Fixscreen fabricator and installer for Malaysia and Singapore, a Lutron-approved fabricator since 2022, and an Aqara partner. The Standard Cable-Guided line on this page is the entry rung of the New Way outdoor ladder. For hospitality references and hurricane wind class, route to Renson Fixscreen.
Trust, Reach & Recognition
Serving designers since 2012
Supporting dealers worldwide with reliable shipping and trade programs
Officially certified fabricator for Somfy, Lutron, Kepta & Aqara
Products Reviews
Frequently Asked Questions
Pre-Sales
Are New Way roller blinds suitable for tropical Malaysian and Singaporean homes?
New Way roller blinds are custom-fabricated for tropical climates, with sunscreen and dim-out fabrics tuned for high glare and humidity. The range supports west-facing glass through light-reflective weaves that lower perceived heat, and the format-level GREENGUARD and OEKO-TEX fabric certifications meet low-VOC indoor air quality requirements. Manual and motorised configurations share the same New Way fabric library, so a single specification can run from bedroom to living room without dye-lot variation across reorders. Side channels and a top back cover are available for true blackout in primary bedrooms and nurseries. The 5-year New Way warranty covers every configuration sold under this line. Measurement, fabrication, and installation are handled by New Way directly across Klang Valley and Singapore offices.
What is the difference between manual and motorised roller blinds for residential use?
Manual roller blinds use a bead chain or a cordless spring mechanism, while motorised roller blinds use a battery, hardwired, or solar-trickle drive controlled by a remote, app, schedule, or smart-home scene. Manual is the dealer-favourite workhorse: chain-driven, child-safe in the cordless spring configuration, and the default specification for living rooms, studies, and standard bedrooms. Motorised is suited to nurseries, primary bedrooms, large glazing, and rooms whose routines depend on the shade reaching the right position at the right time. Both configurations share the same New Way fabric library, the same blackout build (side channels, top back cover, sill angles), and the same 5-year warranty. The tube and bracket carry both load profiles, so a manual configuration today can be upgraded to a battery motor later without refabricating the shade.
How do New Way roller blinds compare to marketplace kits from Shopee or Lazada?
New Way roller blinds are measured, fabricated, and installed by a single New Way team, with a 5-year warranty and a named after-sales contact. Marketplace kits arrive in flat-packed boxes from third-party sellers and require self-measurement, self-installation, and self-troubleshooting at the time of any motor or fabric fault. The hardware tier on New Way’s branded motor configurations (Somfy, Lutron, Kepta, Aqara) matches what curtain dealers across Malaysia and Singapore install in mid-range to upper-tier homes, and New Way is a certified authorized fabricator for all four motor brands. Marketplace listings cannot offer the same after-sales path because the seller is a different entity from the fabricator. As of 2026, the after-sales contact and the 5-year warranty are the two structural differences buyers should weigh before comparing on price alone.
Specifications
Do New Way motorised roller blinds work with Apple HomeKit, Alexa, and Google Home?
New Way motorised roller blinds integrate with Apple HomeKit through the Aqara hub bridge, and with Amazon Alexa and Google Home directly via the motor’s native bridge or hub. The system is not HomeKit-native on this tier, meaning Siri voice control runs through the Aqara hub rather than directly against the motor. Once the hub is installed, the same scenes fire across Siri, Alexa, and Google without conflict. Schedules, scenes, sunrise and sunset triggers, and grouped multi-window control are supported on all three platforms. New Way installs and commissions the hub during the same site visit as the shade install, so smart-home pairing is configured before the team leaves. Supported motor brands as of 2026 include Somfy, Lutron, Kepta, and Aqara, all four under New Way certified-fabricator status.
What is the maximum window size New Way roller blinds can cover?
New Way roller blinds support up to 6.0 m wide and 12.0 m tall, with the maximum width tied to tube selection. Tube diameters of 42 mm, 52 mm, 70 mm, 80 mm, and 90 mm cover the range, with 42 mm rated to 3.2 m wide, 52 mm to 3.6 m wide, 70 mm to 4.5 m wide, and 90 mm to 6.0 m wide. Coupled-drive configurations can carry up to 6 panels powered by a single motor, with a minimum 1.5 in (38 mm) light gap between coupled panels. Bottom-bar alignment is held within 0.125 in (3 mm) across coupled panels when stopped or moving. Tube selection is confirmed at the site measurement, based on the actual span and the fabric specification.
How quiet are New Way motorised roller blinds?
New Way motorised roller blinds operate at 35 dBA or lower when measured 3 ft (1 m) from the motor, as a published specification across the supported indoor motor configurations. The bottom bar moves at 3.6 in/s (91.4 mm/s) and stops within 0.125 in (3 mm) of programmed open, close, and preset positions. The 35 dBA figure sits below the typical noise level of a quiet library and is suitable for nurseries, primary bedrooms, and home offices where motor noise would otherwise interrupt sleep or focused work. Outdoor motor configurations carry higher torque (up to 20 Nm versus 6 Nm indoor) for wind-loaded applications, but the indoor range stays within the 35 dBA published threshold.
Warranty
What does the New Way 5-year warranty cover?
The New Way 5-year warranty covers the roller-shade fabric, hardware, mechanism, and motor (where specified) for material and workmanship faults across every configuration sold under this line. As a certified authorized fabricator for Somfy, Lutron, Kepta, and Aqara, New Way commissions and supports the motor brands directly, so warranty claims do not route through a third-party seller. The warranty period begins on the install date recorded by the New Way team and is supported by Klang Valley and Singapore offices with stocked spares and dedicated service contacts. Wear-and-tear from misuse, unapproved modifications, or environmental damage outside the product’s rated operating conditions is not covered. As of 2026, the warranty applies to manual, cordless spring, and motorised configurations equally.
How long does the New Way measurement-to-install process take?
The New Way measurement-to-install timeline begins with a site visit booked typically within 5 to 7 business days of enquiry, followed by a written quote within 1 business day of the site visit. Fabrication time depends on fabric availability and configuration: stocked fabrics with surface-mount installs ship faster than custom palettes, fire-rated specifications, or concealed recess kits with the full blackout build. Coupled-drive configurations and large glazing over 4.5 m wide may extend the timeline because of tube and bracket fabrication. Best-in-class lead time across the New Way in-house Standard Roller line is the procurement advantage for time-sensitive renovations; specific dates are confirmed at quotation. Coordination with the home’s electrical, AV, and millwork contractors happens at the same site visit.
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